Mamaearth approaches Gurugram Police after several customers complain of fraud calls

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Sanjay Yadav
Gurugram, January 14

Lifestyle brand Mamaearth has approached Gurugram Police with allegations of impersonation after several customers complained of fraud.

The company said several of its customers were promised free gifts to lure them into paying into their own accounts. The complaint, filed by Honasa Consumer Pvt. Ltd, the parent company of Mamaearth, said that some 471 verified customers were contacted through calls, SMS, Whatsapp, and emails.

Fraudsters enticed customers through promises of cashbacks and free gifts such as televisions, mobile phones, refrigerators, laptops, and air conditioners to lure customers into supposedly buying Mamaearth products worth Rs 4,999.

Customers were directed to what they claimed was Mamaearth website and asked to add products to their cart. They would then be directed to pay either through UPI or net banking. Once they did, their money would be sent directly to fraud accounts set up for the purpose, the complaint said.

"The company has not started any promotional offer," the company clarified.

Police have registered an FIR has been registered for cheating (Section 420 of the Indian Penal Code) and cheating by using a computer (Section 66-D of Information Technology Act), Inspector Bijender Kumar, SHO of the Cyber Crime Police Station, said.

The Tribune