Insurers need to check mis-selling of their products to customers: Insurance Ombudsman Delhi

Insurance companies need to be vigilant about incidents of mis-selling, according to Insurance Ombudsman Sunita Sharma. She emphasized the importance of customer satisfaction and urged companies to avoid mis-selling products. Sharma also highlighted the need for insurers to provide Self Contained Notes (SCN) within the stipulated time frame and to review the role of Third Party Administrators (TPAs). In the 2022-23 period, the Delhi Insurance Ombudsman office resolved all 5,257 complaints it received. https://ift.tt/kFpPToQ